Privacy Policy

This Privacy Policy describes how Patient Form (“we” or “our”) collects, uses, and protects the personal information of users (“you” or “users”) of our software platform. We are committed to safeguarding your privacy and ensuring the confidentiality of the information you provide to us. By using our services, you agree to the collection and use of your personal information as outlined in this policy.

1. Information We Collect

1.1. Personal Information: When you sign up for Patient Form, we may collect personal information such as your name, email address, and contact details. We require this information to create and manage your account, communicate with you, and provide support.

1.2. Patient Data: As part of our service, we may collect patient information that you or your patients provide when filling out forms using our platform. This may include personal and medical details necessary for your practice. We treat all patient data as confidential and store it securely.

1.3. Usage Data: We may collect non-personal information about your use of our platform, such as your IP address, browser type, and device information. This data helps us improve our services, enhance security, and analyze trends.

2. How We Use Your Information

2.1. Providing Services: We use your personal information and patient data to deliver our services, including creating, storing, and managing patient forms on your behalf. This enables you and your team to access and download the completed forms securely.

2.2. Communication: We may use your contact information to send you important notifications, updates, and administrative messages related to your account and our services. These communications are essential for the proper functioning of Patient Form.

2.3. Improving our Services: We may analyze usage data to understand how our platform is utilized, identify areas for improvement, and enhance the user experience. This data is anonymized and aggregated to ensure your privacy.

3. Data Security

We prioritize the security and confidentiality of your personal information and patient data. We have implemented stringent measures to protect your data from unauthorized access, disclosure, alteration, or destruction. Here’s how we ensure data security:

3.1. Encryption: All personal information and patient data transmitted through Patient Form is encrypted using industry-standard protocols. This ensures that your data remains secure during transmission over the internet.

3.2. HIPAA Compliance: We adhere to the requirements of the Health Insurance Portability and Accountability Act (HIPAA) to safeguard protected health information (PHI). Our platform is designed to meet the stringent security and privacy standards set forth by HIPAA, ensuring the protection of patient data.

3.3. Access Controls: We employ strict access controls to limit access to personal information and patient data to authorized individuals only. This includes authentication mechanisms, role-based permissions, and audit logs to track and monitor data access.

3.4. Data Storage: We store all personal information and patient data in secure and certified data centers that comply with industry best practices. These facilities maintain physical, technical, and administrative safeguards to protect against unauthorized access.

3.5. Employee Training: Our team members undergo comprehensive training on data protection and privacy practices. They are bound by confidentiality agreements and understand the importance of maintaining the security and privacy of your data.

While we take every precaution to secure your data, it’s important to note that no method of transmission or storage can guarantee 100% security. We continuously monitor and update our security measures to protect your information and promptly address any potential vulnerabilities.

4. Data Retention

We retain your personal information and patient data for as long as required to provide our services and fulfill the purposes outlined in this Privacy Policy. Upon your request, we will delete or anonymize your information, unless we are legally obligated to retain it for longer periods.

Please be assured that protecting your data is of utmost importance to us, and we are committed to maintaining the highest standards of security and compliance in handling your information.

If you have any questions or concerns regarding the security of your data, please contact our support team, and we will be happy to assist you.

5. Disclosure to Third Parties

We do not sell, trade, or rent your personal information or patient data to third parties for marketing purposes. However, we may engage trusted service providers or partners to assist us in delivering our services, subject to strict confidentiality obligations.

6. Compliance with Laws

We comply with applicable laws and regulations regarding the collection, use, and retention of personal information. This includes compliance with the Health Insurance Portability and Accountability Act (HIPAA) in handling patient data.

7. Your Rights

You have the right to access, correct, or delete your personal information held by Patient Form. You can update your account details or request data deletion by contacting our support team.

8. Changes to this Policy

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any material changes by email or through a prominent notice on our website.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, the security of your data, or our practices regarding the collection and handling of personal information, please don’t hesitate to contact us. Our dedicated support team is here to assist you and provide the necessary information.

You can reach us by:

– Email: support@patientform.co

We will make every effort to respond to your inquiries in a timely manner and address any concerns or complaints you may have. Your privacy and satisfaction are of the utmost importance to us.